Refund policy

REFUND POLICY

Returns

EU and UK consumers may return products within 14 days of delivery.

To request a return:
📧 info@simanisartoria.com

Products must be:

  • unused

  • undamaged

  • returned in original packaging


Return Shipping Costs

Unless otherwise stated, return shipping costs are borne by the customer.


Refund Timing

Refunds are processed within 14 days of receiving the returned product or proof of shipment.

Refunds are issued using the original payment method.


Custom & Personalized Items

Returns are not accepted for:

  • embroidered garments

  • printed garments

  • custom-made products

  • altered items

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