Refund policy
REFUND POLICY
Returns
EU and UK consumers may return products within 14 days of delivery.
To request a return:
📧 info@simanisartoria.com
Products must be:
-
unused
-
undamaged
-
returned in original packaging
Return Shipping Costs
Unless otherwise stated, return shipping costs are borne by the customer.
Refund Timing
Refunds are processed within 14 days of receiving the returned product or proof of shipment.
Refunds are issued using the original payment method.
Custom & Personalized Items
Returns are not accepted for:
-
embroidered garments
-
printed garments
-
custom-made products
-
altered items