Returns of Goods
Want to return an item? No problem!
We are sorry that the product did not meet your expectations but we are available to help you with the return procedure or, if you prefer, replacement of the goods.
Remember:
- within 30 days of returning the goods
- for unused and undamaged products
- not for products made to measure or personalized with embroidery or prints
How? In two ways
Self Service Return
Access this link and automatically manage the return:
https://shopify.com/78697234755/account
Manual Return
You can send an email at the address info@simanisartoria.com , our staff will contact you as soon as possible to provide you with all the instructions.
We remind you that the product must be intact and in its original packaging.
Once it arrives at our warehouses we will check it and send you the refund.
In the event that the damage to the product is the responsibility of Simani Sartoria, you will also be fully refunded for shipping costs.
In case you want a replacement product, you can place a new order on our website.
Our full return policy is available at this link
The beginnings
Simani Industrie was born in the late 90s in the heart
of Garfagnana, in Tuscany.
Our company, family-run for three generations, has lived in the
years of evolution and change, always adapting to the world around it.
Simani Industrie was founded to produce disposable clothing for the industrial sector and specializes in gowns, suits and other personal protective equipment dedicated to the chemical-pharmaceutical and healthcare sectors. Our experience in this sector was essential during the Covid-19 pandemic, allowing us to set up a large and structured Made in Italy production of technical clothing suitable for hospital healthcare personnel, in crisis due to the lack of PPE necessary to keep doctors, nurses and visitors to hospital facilities safe.
The Ho.Re.Ca. sector
Over the years we have developed the sector market in parallel
Ho.Re.Ca, dedicating ourselves to eco-sustainable products for service and take-away, but
always keeping the garment production line active, including
even the professional kitchen ones to which we have decided to dedicate this
catalogue and its own brand.
Our Mission
Simani Sartoria has set itself an ambitious goal:
create comfortable, durable and at the same time elegant kitchen garments, beautiful to wear both for a chef who works in professional kitchens and for the aspiring chef who wants a good product to fuel his passion.
From the idea to the prototype, from the sketch to the realization, our products are made entirely by hand. The jackets, the aprons, the trousers, have that scent of craftsmanship that we want to rediscover to those who decide to trust us.
